Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSTGN4011 Mapping and Delivery Guide
Coordinate the quality system and procedures

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSTGN4011 - Coordinate the quality system and procedures
Description
Employability Skills
Learning Outcomes and Application This unit of competency covers the skills and knowledge required to coordinate the implementation of quality procedures and a quality assurance system within a work area of a textiles, clothing and footwear (TCF) enterprise.The unit of competency applies to coordinating quality practices, maintaining work quality, and contributing to quality improvement of team/section output.This unit of competency is applicable to all sectors of the TCF industry.Work requires initiative and judgement to take appropriate action and may be conducted in large scale production or small business.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessors must:

satisfy the assessor competency requirements that are in place at the time of the assessment, as set by the VET regulator

have vocational competency in coordinating the quality system and procedures, at least to the level being assessed, with relevant industry knowledge and experience.

Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.

The unit is applicable to all TCF sectors and assessment must ensure it is delivered to suit the industry it is being applied to.
Prerequisites/co-requisites
Competency Field Generic
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Determine job requirements
  • Follow standard operating procedures (SOPs)
  • Comply with work health and safety (WHS) requirements at all times
  • Use appropriate personal protective equipment (PPE) in accordance with SOPs
  • Identify job requirements from specifications, drawings, job sheets or work instructions
       
Element: Prepare quality system framework in work area
  • Confirm, document and communicate quality assurance policy for work area to all levels of the workplace
  • Confirm the organisation business goals and key quality performance indicators including product quality and process efficiency
  • Develop and maintain quality assurance system for work in accordance with WHS practices
       
Element: Implement structured training program in accordance with quality system requirements
  • Develop a quality implementation plan
  • Communicate quality performance indicators and quality assessment system to relevant personnel
  • Analyse roles and duties of relevant personnel and identify training needs in relation to quality
  • Identify training needs and organise suitable training programs to meet these needs
  • Assess effects of training on quality outcomes and take further action, if necessary, to address quality performance
  • Maintain training records
       
Element: Evaluate the quality system
  • Conduct regular audits of the work area's quality system, policies and procedures
  • Develop new procedures or work instructions, as required
  • Implement and monitor improvements in the quality system
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, drawings, job sheets or work instructions

2

Prepare quality system framework in work area

2.1

Confirm, document and communicate quality assurance policy for work area to all levels of the workplace

2.2

Confirm the organisation business goals and key quality performance indicators including product quality and process efficiency

2.3

Develop and maintain quality assurance system for work in accordance with WHS practices

3

Implement structured training program in accordance with quality system requirements

3.1

Develop a quality implementation plan

3.2

Communicate quality performance indicators and quality assessment system to relevant personnel

3.3

Analyse roles and duties of relevant personnel and identify training needs in relation to quality

3.4

Identify training needs and organise suitable training programs to meet these needs

3.5

Assess effects of training on quality outcomes and take further action, if necessary, to address quality performance

3.6

Maintain training records

4

Evaluate the quality system

4.1

Conduct regular audits of the work area's quality system, policies and procedures

4.2

Develop new procedures or work instructions, as required

4.3

Implement and monitor improvements in the quality system

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices and other workplace documentation

applying relevant standards

determining quality indicators to support the organisation’s business goals, and establishing a quality implementation plan to measure product quality and process efficiency

completing a training needs analysis for at least two (2) workers in an identified production environment, maintaining training records, monitoring quality performance of work teams and ensuring compliance

communicating effectively within the workplace to provide training and inform relevant personnel about quality assurance system and procedures

collecting and analysing quality data to evaluate and assess effectiveness of quality system and procedures

implementing quality improvement strategies

maintaining accurate records.

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

relevant Australian Standards

principles of quality and the application and delegation of responsibilities within quality systems

organisation quality systems and appropriate national and international quality standards and protocols

enterprise SOPs

the organisation business goals and key performance indicators (KPIs)

principles of policy and procedure development and process improvement

data management and documentation

training procedures

appropriate quality methodologies to measure quality of TCF production processes and quality improvement strategies

sampling techniques for TCF products

work health and safety (WHS) and environmental aspects of production and quality processes

workplace practices and reporting processes

relevant WHS legislation and codes of practice

hazard identification and control measures associated with managing quality system and procedures.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, drawings, job sheets or work instructions

2

Prepare quality system framework in work area

2.1

Confirm, document and communicate quality assurance policy for work area to all levels of the workplace

2.2

Confirm the organisation business goals and key quality performance indicators including product quality and process efficiency

2.3

Develop and maintain quality assurance system for work in accordance with WHS practices

3

Implement structured training program in accordance with quality system requirements

3.1

Develop a quality implementation plan

3.2

Communicate quality performance indicators and quality assessment system to relevant personnel

3.3

Analyse roles and duties of relevant personnel and identify training needs in relation to quality

3.4

Identify training needs and organise suitable training programs to meet these needs

3.5

Assess effects of training on quality outcomes and take further action, if necessary, to address quality performance

3.6

Maintain training records

4

Evaluate the quality system

4.1

Conduct regular audits of the work area's quality system, policies and procedures

4.2

Develop new procedures or work instructions, as required

4.3

Implement and monitor improvements in the quality system

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Workplace procedures include one or more of the following:

requirements prescribed by legislation, awards, agreements and conditions of employment

SOPs

work instructions

oral, written and visual communication

quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output

housekeeping

tasks related to environmental protection, waste disposal, pollution control and recycling

WHS practices

Australian Standards include:

the relevant industry or Australian Standards that are current at the time this unit is being undertaken

Quality assurance systems include, but are not limited to, one or more of the following:

identification and elimination of hazards and other WHS risk factors

setting the procedures to eliminate faults and variation

setting procedures to achieve set standards of quality and efficiency

testing of textiles, fabrics, dyes, colour fastness finishes, yarns or other materials or finished TCF products

Developing a quality system framework includes, but is not limited to, one or more of the following:

developing sampling techniques which reflect the needs of the work area

establishing or maintaining quality circles or other relevant aspects of quality assurance systems for the work area

organising facilitation for monitoring of work teams to ensure compliance with standards

establish strategies for communicating quality information with work teams

Preparing a quality implementation plan includes, but is not limited to, the following:

identifying quality documentation requirements, including records of improvement plans and initiatives

preparing and maintaining documentation relating to process improvement, quality outcomes and standards

establishing and maintaining document control system

WHS practices

WHS practices must include hazard identification and control, risk assessment and implementation of risk reduction measures specific to the tasks described by this unit, and include one or more of the following:

manual handling techniques

SOPs

PPE

safe materials handling

taking of rest breaks

ergonomic arrangement of workplaces

following marked walkways

safe storage of equipment

housekeeping

reporting accidents and incidents

other WHS practices relevant to the job and enterprise

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Follow standard operating procedures (SOPs) 
Comply with work health and safety (WHS) requirements at all times 
Use appropriate personal protective equipment (PPE) in accordance with SOPs 
Identify job requirements from specifications, drawings, job sheets or work instructions 
Confirm, document and communicate quality assurance policy for work area to all levels of the workplace 
Confirm the organisation business goals and key quality performance indicators including product quality and process efficiency 
Develop and maintain quality assurance system for work in accordance with WHS practices 
Develop a quality implementation plan 
Communicate quality performance indicators and quality assessment system to relevant personnel 
Analyse roles and duties of relevant personnel and identify training needs in relation to quality 
Identify training needs and organise suitable training programs to meet these needs 
Assess effects of training on quality outcomes and take further action, if necessary, to address quality performance 
Maintain training records 
Conduct regular audits of the work area's quality system, policies and procedures 
Develop new procedures or work instructions, as required 
Implement and monitor improvements in the quality system 

Forms

Assessment Cover Sheet

MSTGN4011 - Coordinate the quality system and procedures
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MSTGN4011 - Coordinate the quality system and procedures

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: